Shipping policy

 

At KARV COLLECTIF, we process and ship every order with care and attention to detail. This Shipping Policy explains how orders are handled and delivered.

Order Processing

  • Orders are processed within 1–3 business days after successful payment.

  • Orders placed on weekends or public holidays are processed on the next business day.

  • During launches, sales, or high-volume periods, processing times may be slightly extended.

Shipping & Delivery Timelines

  • Domestic Shipping (India):
    Estimated delivery within 3–7 business days after dispatch.

  • International Shipping (if applicable):
    Delivery timelines vary by destination and may take 7–14 business days or longer.

Delivery times are estimates and may vary due to courier delays, weather conditions, customs clearance, or other factors beyond our control.

Shipping Charges

  • Shipping charges are calculated at checkout based on your location and order details.

  • The final shipping cost is displayed before payment confirmation.

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details.

Incorrect Address or Failed Delivery

  • Please ensure all shipping details are accurate at checkout.

  • KARV COLLECTIF is not responsible for delays or non-delivery due to incorrect or incomplete addresses.

  • Re-shipping charges may apply if an order is returned to us due to address issues.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery at hello@karvcollectif.com with your order number and clear photos.